13539 North Florida Avenue

Tampa, FL 33613

Neighborhood: North Tampa

Description Power House Gym - Recreation

24hr gym & fitness center features tons of free weights, tread mills, step mill, life cycles, stair climbers, a tanning salon and much more. The gym is co-ed and also has short term memberships available.

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Rating : Full RatingFull RatingFull RatingHalf Rating1 4 years ago3.1

Comments : I have been a member here for a while and I am leaving due to lack of customer service. Don't get me wrong the price is awesome. However, overlooking older equipment is pretty easy but overlooking poor customer service ain't gonna happen. If you come in during the daytime you have to deal with an old guy named Bob, and he is nothing short of a jerk. He is rude and is about as helpful to members as a boat with a hole in the bottom. It is even a joke with some of the members that he is a grumpy old man. You feel like you are bothering him if you ask him anything. Then at night you run into a red headed ginger boy who is a total douche. He is condescending and rude. I have seen him be straight up rude with several people to the point to where they should have beat him. The owner has been made aware of these issues but has done nothing about it. I don't think he cares enough about his members to find quality people. His son works there and does a good job with every member as well as a tall employee. However, he just doesn't seem to want to fix obvious problems with the personalities of the rest of the staff. If you go at night it is like a teenager hang out in the parking lot with all the riff-raff that shows up to hang out in the parking lot with the staff members as well. If your looking for a good price for a gym, it is the place for you. If your looking to be appreciated as a member stay far away from it. The powerhouse in Downtown offers many great deals as well as Golds all over the city. But for me and several other members, we are leaving this gym until the owner gives a damn.

Pros : Cost

Cons : Customer Service is non existent and equipment is old.

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