813area.com W Lawson

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W Reviews on Sliding Door Roller Replacement Inc 1 month ago
Sliding Door Roller Replacement Inc
Half Rating1111  

AVOID THIS COMPANY IF YOU HAVE A LARGE SLIDING GLASS DOOR. I called Sliding Door Roller Replacement, Inc. based on the reviews I read. After scheduling an appointment, the representative concluded the call saying 'we don't cover glass breaks if you close the door too hard' (giving me the impression that the new rollers would be incredible). On the day of the appointment, two guys came and disassembled the sliding door (took about an hour). When they were done, there was a slight improvement in performance. Personally, I don't believe they put on the right rollers based on the size and weight of the slider (8'H x 4'W). It's been over a year since the installation, and honestly the door OPERATES WORSE than it did before I called Sliding Door Roller Replacement, Inc. Given their name, you would think they would be experts on sliding door roller replacement. If you have a large sliding glass door, you'll want to HIRE A PROFESSIONAL company that understands the correct roller replacement for a larger slider. I did end up calling the company to see what could be done. Unfortunately for me I was one-month past the warranty. They did offer $25 refund, but really all I want is m

Pros: Communication, punctuality.

Cons: Didn't solve sliding glass door roller problem.

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