813area.com Ava Nguyen

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Ava Reviews on Sushi House by kazoku sushi 1 year ago

Sushi House by kazoku sushi

1 Rating  

I hope my review is helpful to other people so they don’t get taken advantage of like myself. And I really hope their management improves and start caring about their customers. To sum it up, service was extremely slow. We arrived at 8:15 pm and didn’t leave until 10 pm. Took over an hour to get the appetizer and food. Waitress forgot to add one roll, and it was done incorrectly when it was brought out. Our total bill was $92.70 and we noticed the up-charges $3 for extra tofu and $5 for the avocado nigiri. We absolutely had no problem paying at all. But what got me upset was the unreasonable up-charges. With their most expensive protein meat (tuna/salmon) was less than $5. We asked for an avocado and it costs more than the fish? This made absolutely no sense. $3 for extra tofu? I could’ve just ordered another bowl of miso soup. Again, we didn’t mind paying and it’s not about the money but I felt like they took advantage of us. I always believe that it’s important to be honest with your customers. DOING WHAT IS RIGHT AND FAIR WILL GET YOUR BUSINESS SUCCESSFUL. Be aware of the unreasonable up-charges and prepaid to wait for a long time for your food.

Pros: None

Cons: No parking Long wait time for your food Overpriced Unreasonable up-charges Menu selection is limited

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