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P Reviews on Zone Fitness Club Carrollwood 2 months ago

Zone Fitness Club Carrollwood

1 Rating  

On 4/27/22 I was locked out of this gym during posted hours. On June 8th after 10pm there was a young 5-6 Y/O BAREFOOT girl in gym unattended. On 9/7/22 I was accosted by gym employee for asking to turn on the fan overhead. Contacted the owner Tim Forrest on 9/8 and explained what happened. Told him I needed to be assured I'd have a safe space to work out, especially since I've had multiple health issues. He apologized & stated he would make sure it didn't happen again. Returned to gym on 9/13 AGAIN I was harassed & intimidated by same female employee. When I left, I texted Mr. Forrest to report how I was treated. I repeatedly asked him to review his security footage (as I had the first time I contacted him) to confirm this SAME employee's behavior. His text reply was he investigated & addressed claims and his club is a safe place. On September 16th sent a certified letter requesting a FULL refund for annual membership that I prepaid. I included a screenshot of my phone call to gym the night I was locked out, a picture of the child unaccompanied in the gym and detailed account of our communications. I received an email from someone named Kathy (whom I've never communica

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