813area.com Melissa de Oraa

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Melissa Reviews on Grille 54 | Citrus Park 6 years ago

Grille 54 | Citrus Park

0 Rating  

I am extremely disappointed with Grill 54. We had reservations for Christmas day at 7:30pm. We received several reservation confirmations including one that afternoon. At 7pm as we were walking out the door I received a 'courtesy' call from the hostess letting us know that they were cancelling our reservation. Apparently 3 people decided not to show up to work in the kitchen and that they would be closing early. Not only was it 30 min before our reservation and Christmas Day but it was also my Birthday!! I told her that I wanted to speak with the manager. When Dallas the manager/owner got on the phone he told us a slightly different story and said we could come in but we would have to wait at least 2 hours to eat (so apparently they were not closing early). I let him know that I was 35 weeks pregnant and waiting over 2 hours to eat was unacceptable, especially since we had a reservation. I asked him if there was anything he could do to make the situation better and he had nothing to offer. Grill 54 seems to have extremely poor management and lack of care for their customers. I asked what time they realized 3 people had not shown up for work, he said since 6pm. Why did they wait an

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