Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefitsto see our full list of benefits!
How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
The Fresh Harvest Room Chef is responsible for consistently providing our guests with an experience expected of a high end multi-dimensional buffet restaurant. Food quality is at the highest level for a buffet e.g. seven action stations where many of the items are prepared to order for our guests.
Working in conjunction with our Asian Specialty Chef, the Fresh Harvest Room Chef also helps to lead our Asian food venue (Rock & Raw). The property is one of the largest casinos in the U.S and Fresh Harvest is the busiest and highest revenue generating dining restaurant. The Chef leads a team of 4 Sous Chefs and 61 Team Members (prep cooks, cook 2 and lead cooks).
The Guests include all facets of our casino patronage including locals, elite and X Card members with many weekly returning customers. A true passion for Culinary Excellence while driving unmatched guest satisfaction will be the foundation for this high profile position.
Selected venue stats & facts are:
• Open 6 days a week from 11 am to 10 pm
• Sunday Brunch 10 am to 2pm; Dinner 2pm – 10pm
• Friday night seafood buffet $40.00 including crab & many Gulf caught specialties (popular with our local patrons)
• 328 seats accommodating a wide range of party sizes
• 7 action stations including (sushi, Mongolian grill, pizza/pasta, dessert, raw bar and salad
• Average daily covers of 1400-1600
• The restaurant generates total annual revenues in excess of 10 million.
• Average guest check of $26.00
• Holiday business reflects the venue as a destination restaurant with increased volumes and upscale menu features
Rock n Raw
• 32 seats
• Open 10 hours daily
• 100 average daily covers
• Menu scope sushi & sashimi, Asian items targeting both Asian & non-Asian Guests
Essential duties include, but are not limited to:
Directly communicates with all supervisors, sous chefs and line employees on a daily basis regarding needs, requirements and expectations.
Institutes cost control procedures and standards of performance.
Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.
Develops and implements operating standards, requirements, and expectations, where necessary.
Provides project leadership and project management as assigned.
Interacts with guests as much as possible creating a memorable experience.
Monitors on a daily basis all aspects of food service in assigned area to ensure quality, sanitary preparation and presentation.
Schedules all kitchen employees in assigned area.
Orders and supplies outlet as needed.
Implements and adheres to all sanitation guidelines.
Promotes positive guest/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Must adhere to the Seminole Tribe's Policies and Procedures.
Other duties as assigned.
Minimum of three (3) to five (5) years of culinary management experience in a high-volume kitchen required.
Culinary Arts degree preferred.
Culinary experience in a casino, large hotel or resort preferred.
Must be able to analyze Food and Beverage data and have proven ability to reduce food costs.
Must possess strong leadership skills to coach, counsel, guide, train, and instruct assigned personnel in the proper performance of their duties.
Must have strong administrative skills and computer skills.
Must be able to demonstrate and deliver a high quality of product and a high level of service to our guests.
Must have clear, effective, strong verbal and written communication skills.
Can interface effectively with FOH staff to produce a positive guest experience.
Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: