Category: Food Service And Restaurant

Job Type: Full Time

30 days ago

$ - $ Hourly


This position is responsible for recruiting, hiring, onboarding and administrative functions related to the identification and selection of Seminole Hard Rock Tampa employees. Processes multiple personnel actions and ensures proper documentation, procedures and guidelines are followed. As an integral part of the employment team, acts to best ensure only applicants who will embrace and emulate the Seminole Hard Rock culture and succeed on the job are selected to join the organization.


Essential duties include, but are not limited to:

  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
  • Process new team members to include scheduling gaming licensing appointments and new hire orientation, & ensuring accurate completion of new hire forms
  • Ensure all applicable Gaming Commission guidelines are followed for all new hires and transfers
  • Act to ensure only the most suitable candidates are selected, a key department objective
  • Assist with coordination and execution of hiring events, interviews, job fairs and other recruitment/human resources related activities
  • Ensure compliance with I-9 requirements and other mandated requirements
  • Communicate frequently with hiring managers regarding status/start date of new team members or transfers. Anticipate hiring manager needs and offer proactive service
  • Ensure new team member attends orientation as soon as possible once he/she is recommended for hire by a hiring manager
  • Assist in training hiring managers on applicant tracking system and the hiring and interviewing process
  • Maintain various logs for new hires, transfers and gaming status
  • Ensure first preference in hiring is given to members of the Seminole Tribe who meet the basic job requirements and second preference is given to other members of federally recognized Native American Tribes who meet the basic job requirements
  • Shred and dispose of confidential information; acts with discretion and confidentiality in handling sensitive material
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
  • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
  • Provide excellent guest service to internal and external clients
  • Promote a positive image at all times
  • Perform other duties as assigned


  • High School Diploma or equivalent required
  • At least one (1) year of experience in a human resources specific role required
  • Experience with computerized application tracking system required along with Infinium or iCIMS Human Resources information system knowledge preferred
  • Experience in new hire processing in the casino industry preferred
  • Multi-lingual skills, to include Spanish, are preferred
  • Must have knowledge of MS office software to include Word and Excel
  • Experience working in a high volume, fast paced environment preferred
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor
  • Excellent interpersonal and guest service skills, along with outstanding telephone etiquette
  • Excellent verbal and written communication skills
  • Ability to perform duties accurately and efficiently with a sense of urgency and exhibit strong time management and multi-tasking skills to manage multiple job openings
  • Ability to maintain strict confidentiality of all data and information
  • Strong behavioral interviewing skills
  • Must be team-oriented and enjoy working with and assisting people
  • Punctuality and meeting of deadlines is critical


Work Environment:

  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.


Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

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