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Review 1 month ago
Do NOT use moving ahead services. Look at the photos, and judge for yourself. Working with them has been a horrible experience, spend your money elsewhere. They came in at twice the cost of other quotes from moving companies. We chose them because of their claims about good customer service, and low loss rates. All of it was a lie. They have now completely stopped responding to our messages. They will also not acknowledge that they never wrapped our furniture, a service we paid for that can clearly be seen from the photos, and that negligence directly led to these damages. We decided to hire Moving Ahead Services for our early October move. As stated above, they sell themselves as a premium service, and charge a premium price. We decided we were okay paying more for the piece of mind, and could not regret it more. We had never used a "professional" moving company before, and we didn't realize the damage they could do mishandling our furniture. Unfortunately, we didn’t see the full extent of the damages until we began unpacking our home. Following company policy, we put in a damage claim with attached photos and supporting documents for all the damages...and heard nothing