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Laurel Reviews on Dunns River Island Cafe 2 months ago

Dunns River Island Cafe

1 Rating  

My complaint is related to my card being overcharged. I was invited out by a friend to celebrate their birthday. I arrived about an hour and a half late therefore all food orders were placed and eaten prior to my arrival so I ordered a few (2) drinks that were consumed while there and placed an order for wings to go. I told the waitress that I am paying for the birthday boys order and somehow she charged my card for several people that I didn’t even know. When I noticed the $250 charge the next morning I called and spoke with the owner to obtain an understanding of what happened. The manager asked me to assist him with requesting payment from the people that I didn’t know by asking my friend that invited me for the names and phone numbers of his coworkers, family members, and others he invited out to help the restaurant recoup for their oversight. Why would I pay the tab of people that I do not know? People that consumed unknown amounts of food and drinks before my arrival? They knew this was an error made by the waitress and admitted as much. However, still failed to refund the over charge. The proclaimed owner refused to refund the overcharge and I have had to contact my

Pros: None!

Cons: Can not be trusted with credit card information.

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